*This following Privacy and Security Policy has been translated into English via ChatGPT for informational purposes. In case of legal use, the Turkish version and Turkish Laws shall prevail.

All services provided in our store are operated by Sargem Elektronik San. ve Tic. Ltd. Şti., registered at the address in Istanbul.

Our company may collect personal data for various purposes. Below is a description of how and in what manner the collected personal data is gathered and protected.

By completing various forms or surveys on our store, members may be asked to provide personal information (such as name-surname, company information, phone number, address, or email address) due to the nature of the business.

Our company may send campaign information, details about new products, and promotional offers to its customers and members from time to time. Members can choose whether or not to receive such information during registration and may later change this preference through their account settings or by following the instructions in the notification emails.

During the approval process carried out via our store or through email, personal information transmitted to our store electronically by members will not be disclosed to third parties except as outlined in the “User Agreement”.

To identify system-related problems and resolve issues or disputes related to the services provided, our company records and uses the IP addresses of its users. These IP addresses may also be used to identify users in general and to gather broad demographic data.

Our company may use the requested information for direct marketing purposes by itself or by its collaborators, outside the scope defined by the Membership Agreement. Personal information may also be used to contact the user when necessary. Information requested by our company, information provided by the user, or information regarding transactions made through our store may be used by our company and its collaborators for various statistical evaluations, database creation, and market research—without disclosing the identity of our users and only within the scope of the “Membership Agreement”.

Our company undertakes to keep confidential information strictly private and confidential, to consider it a confidentiality obligation, and to take all necessary precautions to prevent the unauthorized disclosure, use, or sharing of confidential information with third parties.

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CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop on our websites. Your credit card information is never stored on our system.

To ensure that you are on a secure website, look for the key or lock icon at the bottom of your browser. This indicates a secure internet page, and all your data is encrypted and protected. This information is used only in accordance with your instructions during the transaction process. Credit card information used during purchases is encrypted using 128-bit SSL (Secure Sockets Layer) and sent to the relevant bank for authorization independently of our website. If the card is approved, the shopping process continues. Since no credit card information is viewed or stored by us, it is not accessible to third parties under any circumstances.

For online orders placed with a credit card, the validity of the order’s billing, delivery, and payment address information is verified by our company to prevent credit card fraud. Therefore, for first-time orders, financial and address/phone details must be confirmed before processing. If necessary, the credit card holder or the bank may be contacted for verification.

Only you can access and change the information you provided during registration. As long as you securely protect your login credentials, no one else can access or modify your information. During the registration process, we use 128-bit SSL encryption, which is an internationally accepted encryption standard that is nearly impossible to break.

Websites with customer support services, clear address, and phone information are preferred more today. This way, you can get detailed information about anything that concerns you and assess the reliability of the company providing online shopping services.

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MAIL ORDER CREDIT CARD SECURITY

If you send us your credit card and ID information using the mail-order method, it will be stored confidentially by our company. This information is kept for 60 days in case of possible bank disputes and then securely destroyed. Since no unauthorized charges beyond the amount you have approved on the mail-order form can be made, you can file a chargeback with your bank if necessary, which poses no risk.

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THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may contain links to other websites. Our company is not responsible for the privacy policies or content of these websites. Ads shown on our site are distributed to users through our advertising partners. This Privacy Policy applies only to our store and does not cover third-party websites.

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EXCEPTIONAL CASES

In limited cases listed below, our company may disclose user information outside the "Privacy Policy" provisions:

• Compliance with legal obligations imposed by law, decree, regulation, etc.;

• Enforcement and implementation of the provisions of the “Membership Agreement” and other agreements;

• In response to a duly conducted investigation or legal request by an authorized administrative or judicial authority;

• Where necessary to protect the rights or security of users.

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EMAIL SECURITY

Never include your credit card number or passwords in emails sent to our Customer Service. Emails may be visible to third parties. Our company cannot guarantee the security of any information transmitted via email.

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COOKIES (BROWSER COOKIES)

Our company may use cookies to obtain information about users visiting our store and their usage behavior. Cookies are small text files sent by a website to the user's browser and stored in main memory.

Cookies make it easier to use the internet by remembering preferences and providing personalized experiences.

They help gather statistical information such as the number of visitors to the site, how and how often the site is visited, and the time spent on the site. Cookies are not designed to retrieve data or other personal information from the hard drive or your email.

Most browsers are set to accept cookies, but users can modify their browser settings to block cookies or receive a warning when cookies are being sent.

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CHANGES TO THE PRIVACY POLICY

Our company may update this Privacy Policy at any time by posting on the site or via email. Updates take effect on the date they are published.

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For any questions or suggestions regarding our privacy policy, you can email: info@winklecamp.com

Company Name: SARGEM ELEKTRONİK SAN. VE TİC. LTD. ŞTİ
Address: ATATÜRK MAH. TEKEL SOK. İLDEŞ SANAYİ SİTESİ B BLOK NO:17, LÜLEBURGAZ / KIRKLARELİ, TURKEY
Email: info@winklecamp.com
Phone: +90 212 299 04 58

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